Mayo Clinic Online Services Help

IF THIS IS A MEDICAL OR MENTAL HEALTH EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY SERVICE.

For problems using or accessing online services, call 877-858-0398 (toll-free) at any time.

You may also submit an online services question by email; just fill in your details below and click Submit.

Online services problem reporting

This form is for technical support only. You will receive a response by email. Technical support is available Monday thru Friday, 8 a.m. to 5 p.m. Central time.

For medical questions, contact your health care provider.

All fields are required unless otherwise noted as "optional."

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Arizona   Florida   Rochester, MN
Mayo Clinic Health System
7 to 9 digits; assigned to you before your first visit.

Where to find your Mayo Clinic number

Find your Mayo Clinic number

Look for a 7- to 9-digit number, often near the top of many Mayo Clinic documents, including:

  • Correspondence
  • Pre-visit questionnaires
  • Medical Documents
  • Dismissal or visit summaries
  • Billing Statements

See examples by clinic location

Preferred number to contact you between 8 a.m. and 5 p.m., M-F, Central time
Please use the box to briefly describe the problem you are experiencing.